Messaging: Email, IM, Chat, Text

EPN requires written approval for this promotional method.


We are excited to be working with you. Promoting eBay through Email/IM/Chat/Text or other electronic communications requires approval (as described in our Network Agreement).  We need you to provide answers to the following questions:

Prior to submitting the Messaging: Email, IM, Chat, Text Application please confirm you are seeking approval to promote ebay through Email/IM/Chat/Text or other electronic communications.

Please fix the errors highlighted in the fields below:

Do you confirm that you understand the following?


Once you submit this application, you will receive an automated email response from eBay Partner Network’s Customer Support Team.  Please respond directly to that email and attach the following:

  • A screenshot of how a user would opt-in to your email campaigns (i.e. sign-up for newsletter on your site, choosing join on social media page).
  • A screenshot of a sample email campaign or instant message that has been previously sent with the header, content showing how eBay is integrated and footer with opt-out process.

Click Submit to send the application and confirm you will send the required documentation via email.